The second-hand marketplace Shoppers Express Displeasure Over Sizing Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments failing to inform all users about the change.
Social Media Backlash
Many shoppers and sellers are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods following member complaints.
